P 5: When are monthly statements mailed?
A 5 If you would prefer to receive e-mail notification that your monthly statement is available online for you to view instead of receiving a mailed statement, please sign-up to receive monthly e-mail notification that your statement is ready to view online. If you prefer to receive your monthly statement by mail, your monthly statement is mailed to you from our Concord, NH facilities approximately 19 days prior to your due date. If your payment due date is in the past, then you are considered delinquent on your loan. If your statement is late in arriving, you may use our online services to generate a payment coupon to use to mail your payment: To view your account information online and print a payment coupon, click on the Borrower Services button above, enter your username and password in the appropriate boxes on the right side of the page, and then click on “Statement Information” from the left-hand toolbar to view your statement and to print your coupon. If you are a first time vis
