Once a recall request is made in FedDebt, how long will it take for the debt to be returned to the creditor agency?
If the recall is by debt, the debt will be returned to the creditor agency (the debt location will change to “CA” in FedDebt) based upon business rules setup in FedDebt. Sometimes the debt will be recalled and returned immediately and other times a review of the debt state is needed prior to approving the recall. The Creditor Agency will be able to see that the return to agency (RTA) occurred online, once they have access. The Creditor Agency will also receive a file (Creditor Agency Debt Detail Extract File) once a week that will include all of the debts that were recalled in the previous week. If the recall is by debtor or case, the case will be closed either immediately of after review by Debt Management Services. Whether or not an RTA occurs will depend upon whether the recall closed the last open case on the debt. The Creditor Agency will receive the recall by debtor or case information in the weekly Creditor Agency Debt Detail Extract File or it may be viewed online, once the cre
