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On starting BERNINA embroidery software V6 this error message appears: Unable to access HASP SRM Run-time Environment (H0033). What am I to do?

April 26, 2017appears bernina embroidery Error message Software v6

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On starting BERNINA embroidery software V6 this error message appears: Unable to access HASP SRM Run-time Environment (H0033). What am I to do?

1 Answer

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1. Check if your installed firewall application disables execution of the dongle’s licence manager. For this, open your firewall application (refer to the user instructions of your anti-virus/firewall software for information on how to open your firewall application). Switch to your firewall application and add this directory to the list of exceptions: C:\Windows\System32\hasplms.exe.