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My computer froze up/crashed while sending a submission using the FDA ESG web interface. How do I restart the transmission?

April 26, 2017Computer crashed ESG fda froze interface submission web

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My computer froze up/crashed while sending a submission using the FDA ESG web interface. How do I restart the transmission?

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Note: this answer applies to web interface users: If the submission had begun transmitting (i.e., signing was already completed) to the FDA ESG when the computer froze or crashed, log back into the FDA ESG web interface. The file you were attempting to send will be on the top left hand side. Your options are to resume sending or deleting the submission. Check to make sure there is ample disk space. It is recommended that you have disc space of at least three times the size of the transmission.