Lets say my sales staff goes home but wants to continue monitoring in the evening. The license restricts the number of operators but not how many places they can log-in from, right?
• Yes. The subscription package defines only the total number of operator profiles within your account, not the locations they can monitor from. Operators can download and install operator console, and log in from any number of places, and serve any number of web sites. Operator can even have operator console open on several computers simultaneously. Your operator can start chat with a customer on one computer, then walk to the other computer and continue conversation from there.
Yes. The subscription package defines only the total number of operator profiles within your account, not the locations they can monitor from. Operators can download and install operator console, and log in from any number of places, and serve any number of web sites. Operator can even have operator console open on several computers simultaneously. Your operator can start chat with a customer on one computer, then walk to the other computer and continue conversation from there.
Related Questions
- Lets say my sales staff goes home but wants to continue monitoring in the evening. The license restricts the number of operators but not how many places they can log-in from, right?
- I am the president of a new home builder with a sales staff in Maryland. How do I go about complying with the new law?
- What happens if, after a month or two, my child decides she doesn’t want to continue, and wants to come home?
