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Launch Control Panel -> System -> Device Manager. Do you see the USB Modem or Unknown USB device under “Modems” title in the device tree?

CONTROL device launch manager modem modems panel system unknown USB
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Launch Control Panel -> System -> Device Manager. Do you see the USB Modem or Unknown USB device under “Modems” title in the device tree?

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• If you see an unknown device, open its Properies -> Update driver and point the installation wizard to the usbmdmtreo2k.inf file.

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