Is there a Section 508 Complaint Process?
The Section 508 legislation passed in 1998 included enforceable and binding provisions that hold Federal agencies accountable when they procure EIT. The law places legal responsibility on the Federal agency to ensure that EIT purchases are accessible to persons with disabilities. Persons with disabilities (Federal employees and members of the public) can file civil action against the Federal agency that fail to purchase accessible EIT products and services. The civil action is filed against the Federal agency and not against an individual such as a web developer or requiring official. For true internally developed EIT, Federal employees should follow the administrative complaint procedures as stated in Section 504 of the Rehabilitation Act of 1973. See: Speak Out!
