Is there a charge for American Red Cross tracing and information services?
A. No. American Red Cross Holocaust tracing and information services are free. Q. Do other organizations provide Holocaust tracing services? A. Yes. However, while there are other organizations devoted to Holocaust research, documentation, and remembrance, the Red Cross is unique in its mission to use archives located throughout the world to trace missing loved ones. In fact, many well-known organizations such as the U.S. Holocaust Memorial Museum refer people to the Red Cross regularly. Approximately 20 percent of our new cases are the result of referrals from other Holocaust organizations, museums and resource centers. Q. Why is the Red Cross involved in tracing? A. When countries become signatories to the Geneva Conventions, their governments agree to apply certain protections to non-combatants (POWs, civilians, etc.) during armed conflict. They also agree to help people locate family members separated by armed conflict or natural disaster. Each country is required to establish a si
