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Is it possible to turn off the envelope information (i.e. from number and date/time) that plays before a Voice mail when listening to messages?

April 26, 2017envelope plays possible time turn Voice

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Is it possible to turn off the envelope information (i.e. from number and date/time) that plays before a Voice mail when listening to messages?

1 Answer

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10 Posted

Yes, A user can turn this feature off, by logging into their mailbox from the telephone, selecting option 9 for “User Options”, then option 3 for “Message Playback Options, then option 2 to “Turn off Envelope Information” Back to Voice Mail/Auto Attendant