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I see that the TalkBroadband VoIP Gateway has many home router functions. What level of support can I expect from Primus Technical Support for these functions?

April 26, 2017expect functions Gateway Home level Primus Router support talkbroadband technical support voip

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I see that the TalkBroadband VoIP Gateway has many home router functions. What level of support can I expect from Primus Technical Support for these functions?

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A. Primus Technical Support will only provide support for the settings which are essential for the correct functioning of the TalkBroadband service. Any additional configuration is the customers responsibility. We suggest customers consult the VoIP Gateway manufacturer for additional help.

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Primus Technical Support will only provide support for the settings which are essential for the correct functioning of the TalkBroadband service. Any additional configuration is the customer’s responsibility. We suggest customers consult the VoIP Gateway manufacturer for additional help.