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I need to send an email containing patient information to someone outside of the NYU network (someone who does not have an NYU email address). What do I do?

April 26, 2017containing email email address Network NYU outside patient information send

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I need to send an email containing patient information to someone outside of the NYU network (someone who does not have an NYU email address). What do I do?

1 Answer

0

10 Posted

You must use Secure Messaging. This software encrypts the email you send which means that the person who receives it must enter a password to open the email. If you have forgotten your NYULMC email account password, please contact the NYULMC Help Desk at 212-263-6868 for assistance. To download a Secure Messaging user guide, click here. For questions or technical support: nyusecuresupport@nyumc.org.