I heard you did some usability studies with customers prior to release. What is the process for becoming involved in usability and/or beta testing?
• 4 DeborahAnn said at 11:56 am on October 22nd, 2010: Something else has been added, and I have people who are not completing the registration because of it. The Verified Visa Bank Card verification process. They didn’t request their Visa to do this, nor do I see a check box to remove this step. • 5 Nick said at 4:12 pm on October 22nd, 2010: Hi DeborahAnn, Thanks for the comment. Verified by Visa is an opt-in program available to all Visa cardholders that provides an additional layer of security during online transactions. RegOnline complies with this program, and requires additional verification steps if the cardholder has enrolled. These additional steps will only display to cardholders who are enrolled in the Verified by Visa program. If the people you mentioned have checked with their bank to verified that they are not enrolled, and continue to see the added verification during registration, please contact our support team at 303-577-5100. More information about the Verified by V
Related Questions
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