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I have followed the basic heart rate instructions but Im still having difficulty getting a reading. What can I do?

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I have followed the basic heart rate instructions but Im still having difficulty getting a reading. What can I do?

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Here are some tips to help you get a heart rate reading. • Make sure the back of the MIO watch has good firm contact against your skin by fastening it securely. If you have a slender wrist please move the watch up away from your wrist bone. • Press the sensors with your finger pads. Too much pressure will create too much muscle noise, which makes it hard for the watch to read your ECG signal. Please note that only the bottom sensor on the watch face will depress. The top sensor does not depress, so simply rest your finger against the top sensor while gently depressing the bottom sensor. • If you are pressing the sensors correctly the screen will change and display a flashing heart icon and will read BPM. Press gently and hold until you see this screen. Keep holding the sensors for a few seconds until you get a heart rate reading. • If you are holding an item in your hand or hanging a heavy item such as gym bag from your arms, this may interfere with MIOs ability to read your heart rate

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