I emailed Cybercoins and I got a great answer — but it came from an AOL (or Nauticom or some other) account. Was the response from you or is someone stealing your email?
It was almost positively from us – but you can always double check with us here. Sometimes we get too many questions and too many pieces of email to handle all of it during the workday from the shop. When we get swamped, we usually fill orders first and then forward the “routine mail” to ourselves to work on at home, in the evenings. When we do that, the response will be from our personal accounts rather than the “big bad computer” we have here at the store. This has led to some confusion and we apologize for that. But we want to answer you as fast as we can and as well as we can. And sometimes that means working from home.
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