I checked the tracking information for my Chocomize custom chocolate bars. The information says my order has been delivered but I have not received my order, what now?
If your package is being sent to a large apartment complex or workplace there is sometimes a packaging center, which has received the item but is processing it before it gets to the recipient. If this is the case we recommend you check in with the packaging center. If this is not the case, for instance if you live in a single family residence it is always possible that the package was delivered to a neighboring home. If possible we encourage you to check in with neighbors and or call USPS via 1 800 ASK USPS. You can also of course call or email Chocomize for assistance via 856 375 2041 or info@chocomize.com. When contacting us please include your order number and or the name and address of the recipient.
