I cannot log into my voicemailbox after calling it using the MSG button on the LIP-6830 phone, or any programmed Speed Dial button. Why?
A. If you use Speed Dial or the MSG button to dial a phone number that is answered by an automated menu (i.e., an Interactive Voice Response, or IVR), the call may not connect successfully. It is recommended that Speed Dial keys do not get programmed with these types of phone numbers. Back to Top Q. I have trouble logging into my voicemailbox after I call it using the MSG button on the LIP-6830 phone. A. Verify that you have programmed the MSG button to properly dial out to your voicemail. You can program the button by entering your voicemail access number in the VMS Address field in the VoIP Configuration page of the Web Manager.
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