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I asked for help and the site assistant on duty didn know the answer. Whats up with that?

answer Assistant duty help site
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I asked for help and the site assistant on duty didn know the answer. Whats up with that?

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A. Site assiatant’s have a general knowledge of all the software in the lab, but each assistant has his speciality. We have much more knowledge of the software then is required but we are not gods.

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