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I am using Microsoft Internet Explorer 6.0 and I’m experiencing difficulties logging into my account in the account access area. Why is this?

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A. It has been noted that Microsoft Internet Explorer version 6.0 defaults to a high Privacy setting and as such inhibits your computer’s capacity to respond to information requests from web servers. The following instructions will disable this feature. • Open Internet Explorer and select Internet Options from the Tools menu. • Click on the Privacy tab in the Internet Options window. In this tab, ensure that the Privacy setting is set at Medium. Then click on the Advanced button and it will open the Advanced Privacy Settings dialogue box. Ensure that the “Override automatic cookie handling” and “Always allow session cookies” are ticked. Select Accept First-party Cookies and Third-party Cookies and then click the OK button. • Now open the Advanced tab from the Internet Options window. Scroll down using the side scroll bar until you reach the bottom and find the 2 options “Use SSL 2.0” and “Use SSL 3.0”. Please ensure these options are checked with a tick beside them. • To register these

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