How will users judge an information system that cannot deliver timely answers to their business questions?
Business intelligence is the outermost and therefore most visible layer of the IT infrastructure. It is essentially this layer that delivers the business value of the IT infrastructure. Users often take for granted the fact that the servers are running, that the network is functional, and that they have access to Microsoft Office®. Business intelligence, on the other hand, provides users with true business insight, helping them perform better in their jobs. BI makes a real and visible difference. This being the case, it is understandable why satisfaction or dissatisfaction with the BI system may reflect on the entire IT infrastructure. The Benefits of BI Standardization We have now seen the problems related to the lack of a common BI framework. By standardizing BI you can help reduce the time, resource, and frustration costs that we have identified. As Meta Group puts it: “The avoidance of unnecessary BI product proliferation is critical for costeffective deployments IT organizations c
