How to configure the Enable Outside Access in the Image Server for remote NetGuard Clients?
If there are NetGuard users connecting via the Internet or WAN through a firewall, it may be necessary to configure Enable Outside Access in the ImageServer to tell the client software the path to connect to video. To Enable Outside Access: • Open the ImageServer Administrator • Check the ‘Enable Outside Access box • Enter in the Outside IP Address’, such as the public address of the firewall • Enter in the Outside Port, the port the Firewall is forwarding to the local Image Server When using outside access, the router or firewall must be configured so requests sent to the Outside (public) IP address and port are forwarded to the inside (local) IP address and port of the server running the Image Server service. Note about Slaves: If the Image Server is set as a Slave, and video will be accessed via the internet as part of a Master/Slave relationship, outside access must also be enabled in the Slaves Image Server Administrator as well as a path must be created through the firewall/route
