How is the data collected?
All the data in the National Directory of Managed Care Organizations has been collected directly from the organizations themselves, by regular surveys in the mail, by fax and e-mail, state government agencies with whom plans must file reports, CMS Medicare data, the MCOs’ public Web site postings, other public sources of information, documents we obtain (annual and quarterly reports) news releases received here, proprietary data files developed, gathered and maintained by the Managed Care Information Center, and by extensive telephone interview research by our own staff.
