How is billing handled?
• HomeTeam bills on a weekly basis. Quotes are provided for the client at the time of service. • The client bills their POA or insurance company, HomeTeam bills on a weekly basis. • Advance payment is not required. We feel that our services are of a high quality and that clients will be satisfied. • We do not have scheduling fees. The amount quoted is all the client is responsible for. • Our performance speaks for itself. Contracts are not necessary. Please contact us for a full description of our rates.
Depending on the plan, you have your choice of monthly, quarterly, annual, or 2-year billing. By default your hosting fees will automatically be deducted from your credit card each billing interval. If you do not want your credit card automatically charged each billing interval, you can choose to be billed manually. Please note there is a $3.00 processing fee added to each invoice.
Depending on the plan, you have your choice of monthly, quarterly, annual, or 2-year billing. By default your hosting fees will automatically be deducted from your credit card each billing interval. If you do not want your credit card automatically charged each billing interval, you can choose to be billed manually. Please note there is a $3.00 processing fee added to each invoice for manual billing.
Billing is handled automatically by our control panel. Most billing matters can be taken care of in the control panel, however some account upgrades and other special circumstances are handled by our Billing Department. Please note that it can take as long as 5-7 Business days for your e-mail to be looked at, investigated and your issue resolved by our billing department. Frontline does not cursory pass over important billing issues.
