How is a claim processed?
When a Property Loss Notice is received, it is matched with the Office of Risk Management copy of the police report filed by the department submitting the claim. The Property Loss Notice is then given to the Claims Administrator in the Office of Risk Management who will (if the form is completed) verify the loss and conduct an investigation, if necessary. When the investigation is completed, the Administrator determines the amount of payment and advises the department that submitted the claim.
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