How does ScottsdaleScrubs.com handle backorders?
we have a sizeable inventory to ensure timely shipment of your order, however, at times we may be out of certain items. We will notify you by e-mail if your item is backordered and its estimated time of delivery. To cancel a backordered item, e-mail us at customerservice@scottsdalescrubs.com or call 1-480-473-1234. If we don not hear from you we will the order when it becomes available. ScottsdaleScrubs.com does not charge for backorders until they are shipped. If you have ordered more than one item and any of those items are on backorder, you will receive multiple shipments. You are billed only once for shipping and processing at the beginning of your order. Q: How do I check the status of my order or contact you if I have a question about my order? A: If you have any questions about your order, including order status, call us at 1-480-473-1234 or e-mail us at customerservice@scottsdalescrubs.com. Please include your name, address, and ordering information in addition to your question