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How does American Express verify that charges disputed by Cardmembers involve fraud?

April 26, 2017American Cardmembers Charges disputed Express fraud involve verify

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How does American Express verify that charges disputed by Cardmembers involve fraud?

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We speak with our Cardmembers to discuss every disputed charge in detail. We also research Cardmember spending patterns to help identify whether claims are legitimate. We do not accept every disputed charge as fraud.