How Do You Troubleshoot And Identify Internet Connection Problems?
If you are a PC user at home, internet problems can come and go. But what if your internet or network loses connection for more than 24 hours? Here’s how to troubleshoot Internet connectivity problems so that you can fix the trouble yourself or gather information to assist a technician. Note how long your computer is unable to connect to the internet. If you have no connection for over 24 hours, there are three possible areas to consider helping you locate where the trouble may be. Any continuous problem could be on the computer, the modem or networking device (router, wireless router, or switch for example), or the internet network. First check the obvious. Are the cable plugs connected? Is the modem or networking device turned on? If they are turned on, do they have any visual or audio activity indicating a connection? Sometimes the network devices or modems have lights that flash or blink. Quick blinking lights usually tell you that the connection is working. Slow or no flashing lig