How do I verify a firmware upgrade for multiple IP Phones that is allocated in more than one device pool?
A. The time taken for a firmware upgrade depends on the number of IP Phones in a Device Pool. If there are a few hundred IP Phones in a device pool, it takes a few hours to complete the firmware upgrade. In order to confirm and verify the upgrade, complete these steps • In Cisco CallManager 3.0, chooseStart > Programs > Microsoft SQL Server > Enterprise Manager > CCM 0300 > Device table. Here, the Upgrade Finish Time field lists the finish time of all the IP Phones in the Device Pool. • You can also check the firmware information from the Cisco CallManager Administration Page. Choose Device > Device Settings > Firmware load information.
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