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How do I set the Remedy User Tool so that a New or Search window will automatically open by default when I login?

April 26, 2017automatically Default remedy search Tool user window

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How do I set the Remedy User Tool so that a New or Search window will automatically open by default when I login?

1 Answer

0

10 Posted

To have a New or Search window open by default, go to Tools->Options and the General Tab. Then check the “Save Window Workspace” option under the On Exit portion. Now open the form in the New or Search window you want to save. With the window open, close Remedy by going to File->Exit. Log back into Remedy. Go to Tools->Options and the General Tab and uncheck the “Save Window Workspace”. Now, every time you login to Remedy, the window you specified will automatically open.