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How do I order a software upgrade or boot programmable read-only memory (PROM) through my Service Contract?

April 26, 2017boot contract memory Programmable PROM read-only service Software upgrade

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How do I order a software upgrade or boot programmable read-only memory (PROM) through my Service Contract?

1 Answer

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10 Posted

Go to the Product Upgrade Tool page. Follow the directions to launch the Product Upgrade Tool, and proceed with entering your contract number. Follow the instructions provided. Note: The contract number you use to order the upgrade must be in your Cisco.com profile. If it is not, Log In to Cisco.com. At the top of the screen, click the “Profile” link. Click “Additional Access” and under “Obtain Additional Access”, select the “Obtain access to additional service contract(s)” link.