How do I avoid getting a duplicate copy of all the messages I have on the old e-mail server?
This would depend on whether you use POP3 or IMAP protocols to download your emails. With IMAP you will not have to back up old emails. With POP3 if you have set your email client to leave a copy of the email on the server then you will have to back up old emails to avoid getting duplicates. For an explanation of IMAP and POP3 protocols please click here Please note that if you are using IMAP protocol to receive emails or you are not sure which protocol your Email Client is set up to use then DO NOT DELETE EMAILS as the emails you delete from the Old email server will not be made available on the new email server. If you are unsure of which protocol your email client is set up for please call the support desk at 312-567-3375 or 7DESK (on campus). For users who use the POP3 protocol and have configured thier email clients to leave a copy of the emails on the server, we would suggest that you back up all the old emails on your email client into another folder so that when you connect to
