How do I access/redeem my ThankYou Points that have been made unavailable for redemption?
Your ThankYou Points will remain unavailable for redemption until you make all your payments due on your participating credit card account. Once all payments are made, your unavailable ThankYou Points may be reinstated either online at www.thankyou.com under the My Account / Points Summary section or by calling 1-800-THANKYOU. You may be required to pay a reinstatement fee in order to reinstate your unavailable ThankYou Points.