How can I contact the merchant directly if I used the Shop Shield® anonymous name, card number, and email address?
You can contact the merchant directly using the shipping information. You can also use the anonymous checkout info provided with every Shop Shield® purchase. To locate the anonymous information for a specific purchase, go to the Shop Shield® web site and click on the ACTIVITY tab and select PUCHASES. Search for the purchase in question and then click DETAILS.You are now ready to contact the merchant.