How are requests and materials sent in response to requests processed?
Online Requesting and Lending can be done at two levels: within Minerva and across MaineCat. Requests must be placed first within Minerva for items that are available somewhere within the Minerva system. Requests for items that are not available within Minerva are placed within the MaineCat – Statewide Catalog. In both cases, requests can be placed by patrons in good standing using the Request button within the Web OPAC. Library staff may also place Intra-Minerva requests using the Holds functionality of Millennium Circulation. While the two processes have many similarities, they are not identical. Consult the Procedures for Intra_Minerva Requests or the Procedures for MaineCat Requests, as appropriate.