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Ever since I installed VirusScan Enterprise, my Outlook e-mail program has been running very slowly at times. Does VirusScan scan e-mail for viruses, and if so is that the cause of the problem?

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Ever since I installed VirusScan Enterprise, my Outlook e-mail program has been running very slowly at times. Does VirusScan scan e-mail for viruses, and if so is that the cause of the problem?

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10

VirusScan Enterprise does scan messages that come in via Outlook, and it can cause Outlook to slow down when it tries to scan e-mail containing large attachments. The solution is to turn off the e-mail scanning feature of VirusScan Enterprise. If you are using new Mail@umd e-mail system, disabling this scanning feature will not increase your risk of receiving a virus because Mail@umd scans all incoming and outgoing e-mail messages for viruses. To turn off the e-mail scanning feature, click on the Start, choose Programs or All Programs, choose McAfee, and choose VirusScan Console. When the Console window appears, right-click on E-mail Scan in the list of tasks and choose Disable. Then close the VirusScanConsole window.

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