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Can the Register of Deeds supply a copy of a discharge record or respond to requests for specific information from a discharge record when requested via US mail phone, fax or an e-mail?

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Can the Register of Deeds supply a copy of a discharge record or respond to requests for specific information from a discharge record when requested via US mail phone, fax or an e-mail?

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No. Registers should not comply with a request for a copy or request for information by mail, fax or e-mail for discharges that have been on record less than 50 years if it comes from anyone not associated with the Division of Veteran’s Affairs. Registers should comply if a request is made by the Division of Veteran’s Affairs, and an Authorization Form issued by NC Dept. of Administration accompanies the request form. Veterans who live outside of NC contact the Veterans Service Officer in their county/state and ask that they contact the NC DVA for assistance. Requests for copies must be in writing. Registers should not supply any specific information from a discharge record in response to phone requests.

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