Can interview questions asked during a SCAMPI be interpreted?
There are no method requirements that restrict or constrain the wording of interview questions. The appraisal team seeks to deepen their understanding of, or confirm, existing objective evidence relating to the implementation of a model practice. Accordingly, means that will contribute to these objectives are allowed and encouraged, including clarifications offered by members of the appraisal team, as long as these do not otherwise conflict with previously agreed-on team ground rules such as not “leading” the interviewee to a particular response. It is important to keep in mind that the SCAMPI A appraisal method is a benchmarking appraisal method. It is applied most effectively and efficiently in contexts where there is at least some awareness and understanding of model concepts and terminology. However, the onus is on the appraisal team to understand how the CMMI model relates to the organization and to bridge the gap between model language and the organization’s language.