Can I get an item I ordered through Egemstore repaired?
If the item you ordered is damaged on receipt, please see above. If an item purchased through Egemstore is damaged through normal usage within 90 day of purchase, please mail the damaged piece to us and we will repair it at no additional cost. Before sending your damaged piece, please email customerservice@egemstore.com to notify us of the situation. Repair of any item damaged after 90 days from the date of purchase will be priced according to the nature of the repair. Please ask a customer service representative for an estimate of repair cost.
