As a Citi® credit card customer, how do I redeem points for a statement credit on my account?
Go to the ThankYou website and select the Statement Credits option in the Rewards section. Or you can call the ThankYou Service Center 1-800-THANKYOU (1-800-842-6596). Our hours of operation are from Monday to Friday, 8am to 1am ET and Saturday, 9am to 9pm ET. Outside the U.S., please call collect at 859-283-8016. TDD/TTY for the hearing impaired, please call 1-877-693-0218. When you redeem for a statement credit, your ThankYou total available Point balance will be reduced, and you’ll see the credit on your monthly credit card statement within 30 to 60 days. Your monthly balance will reflect the amount of your charges due minus the amount of your statement credit. You will still be responsible for making your monthly minimum payment. Statement Credits are available in increments of $15, $25, $50, $100, $175 and $250. These credits cannot be canceled or returned, and are only available for certain Sponsor credit cards participating in ThankYou Network.
Go to the ThankYou website and select the Statement Credits option in the Rewards section. Or you can call the ThankYou Service Center 1-800-THANKYOU (1-800-842-6596). Our hours of operation are from Monday to Friday, 8am to 1am ET and Saturday, 9am to 9pm ET. Outside the U.S., please call collect at 859-283-8016. TDD/TTY for the hearing impaired, please call 1-877-693-0218. When you redeem for a statement credit, your ThankYou total available Point balance will be reduced, and you’ll see the credit on your monthly credit card statement within 30 to 60 days. Your monthly balance will reflect the amount of your charges due minus the amount of your statement credit. You will still be responsible for making your monthly minimum payment. Statement Credits are available in increments of $15, $25, $50, $100, $175 and $250. Your account must be open and not in default in order to be eligible for statement credit redemptions. These credits cannot be canceled or returned, and are only available
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- As a Citi® credit card customer, how do I redeem points for a statement credit on my account?