Are customers charged for a failed fax sending?
The answer will vary with cases and agreements between the user and the service provider. Certain factors affecting are the types of account and the nature of such failure. For example, if the failure is caused by wrong destination number, and the phone gets picked up, then the customer will be charged. If the account is charging according to number of minutes, then the user will be charged according to the number of minutes the phone was picked up. Therefore, it is the user’s responsibility to prevent such mistake by thoroughly checks the destination number every time.
