An editor tells me my submission file is corrupt. Did ExpressO alter my manuscript in any way?
ExpressO redelivers the submission files unaltered. This is always true of Word files. The only exception concerns Word Perfect submissions. In order to increase the number of law reviews available to authors who use Word Perfect, ExpressO converts such submissions to PDF format. It then delivers that version to law reviews who accept PDF but not Word Perfect. We are not aware of any such files being corrupted in this process. The most common reasons that an editor reports an error in your file is: • you uploaded the wrong file, for example, your CV file as your manuscript file; • you converted the file from WordPerfect to Word, introducing corrupt text (often invisible to you on your computer).