Your eStatement enrollment form asks for personal information that you already have. Why can I just use my Online Services login to access your eStatement service?
The reason you cannot use your current Online Services login to access eStatements is because the account information for eStatements does not reside on our servers. We maintain service level, branding, privacy, and security agreements with a third party provider to house and administrate our eStatement service as directed by us. Member information is not shared and is kept secured at all times. Once a member submits their enrollment data it is verified against what we already have on file in order to insure they are who they say they are. Only when a member submits their enrollment information to our provider’s eStatement server, and it is verified by us, does any account information get transferred to our provider’s server for presentment over the Internet.
Related Questions
- Your eStatement enrollment form asks for personal information that you already have. Why can I just use my Online Services login to access your eStatement service?
- In the Online Data Submission Form under question number 2 it asks for the name of my chain pharmacy. Why is that required?
- What if I discover that I’ve entered incorrect information after completing the online enrollment form?
