Yea, but 911 are the first responders who are trained to help me, right?
In reality, ambulance, police and fire officers are not the first responders. They are the official responders. Your employees are your first responders by dint of time and space. If you go down at work, or if a fire starts, the person in the next office, work station or machine is your first responder. How well are they trained and supervised to respond to you?
