WRITING BACK AND FORTH, LIP READING, AND THE USE OF CAPTIONS ARE ENOUGH RIGHT?
While all have their place, none are all-inclusive. Writing back and forth for a brief interaction and using captions for videos may be adequate, however, please know that English is oftentimes not the first language of deaf and hard of hearing people. Due to this, important information presented in the form of text may not be understood. Regarding lipreading, this is a skill that is hard to master. Research has shown that even the best lipreaders tend to only “get” 33% of what is being said. This percentage decreases with added obstacles such as mustaches, gum, and accents. To provide the most complete and reasonable accommodation, the use of Sign Language/Oral Interpreters is best (and most times required under the ADA).
