Worried about a Premium SMS billing?
If you’re planning on enquiring about a Premium Service, try to keep the SMS on your phone. It may assist you in helping to discuss the service with the Premium Service Provider or with an Optus Customer Care representative and deleting the SMS does not make any difference to charging. Educate your kids about Premium Services If you’ve got a child or teenager with a mobile phone, take time out to explain Premium Services to them and the risks around costly bills and unwanted subscriptions. They may respond reactively to advertising they see on TV or in a magazine, without a full understanding the cost implication. Consider providing children and teenagers with a Pre-Paid service. This will protect your children from receiving an unexpectedly high bill, plus even if they have used all of their call credits you are still able to call them. Or if they have a Post-Paid account, make sure you review their bill with them each month. Consider removing some features from your child’s phone ser
