Worked fine yesterday but not today. What happened?
The most import thing to consider when this problem occurs is to determine if anything has changed since the last time you logged onto the network. Try to recall if you have installed new software, ran Norton Utilities or other system maintenance software, switched to a dialup connection or moved to a different HotSpot location. Even rebooting the computer can change your default setting and affect your connection. Becoming familiar with your computer’s setting will help you trouble shoot this problem when it arises. Tech support can also help you quickly diagnose and correct the problem.