Won’t NWW increase clinical risk?
NWW has to be underpinned by a culture shift. If working practices are changed by diktat without that underlying shift in culture and attitude having taken place, both active and passive resistance will sabotage the project. Hearts and minds need to be won to a point where there are shared objectives, active collaboration in the project, enthusiasm, and encouragement of constructive criticism and challenge. The involvement of service users and carers from the beginning is a key way to help this happen. It is very easy, perhaps especially so in mental health, to oppose change by raising the spectre of risk, and by asking for ‘evidence’ that cannot possibly be provided to the standards demanded. NWW is not about replacing people who can do a particular task with people who can’t; therefore it is not about increasing risk. It is about ensuring that everyone working in services is appropriately skilled to do the tasks required of them and that suitable supervision and support are in place
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