Won’t managers lose control over remote workers?
First, if managers need to “control” their employees, perhaps their management technique needs updating. Today’s trusted knowledge workers are empowered to perform their work tasks within the guidelines provided by the manager, and should measured by quantifying work output, contribution, and quality of work. As virtual work increases, manager/employee communications should be evaluated and modified to support a new but effective communication process. In the end the manager and employee must actively discuss and agree on specific work task expectations and results.
