With the changes going on with ITIL and OGC, who is responsible for creating the new exams?
The APM Group now has contractual responsibility for ITIL and will lead the team working on the new exams. A senior examination panel has been created which will make recommendations on the format, structure and content of the new exams. This work began around November 2006. (HP’s own David Cannon and David Wheeldon, authors of the ITIL v3 Service Operations book, have served on this panel.) ยป back to top 12. Where can I learn more about ITIL v3 project and what the changes are? The official ITIL Refresh Web site is updated bi-weekly. Additional relevant resources are listed at the bottom of this document.