With our DSL service, Verizon would take a couple of days to fix the line if it was a Verizon problem. Whats Verizons policy and history for fixing T-1s?
Verizon is available 24 hours a day, every day of the year to repair T-1’s. Our experience has been that Verizon will work all 24 hours of the day to fix a T-1 so long as they have access to your location. Atlantech has been providing T-1 service since 1995 and have been thrilled with the support we receive from Verizon on all T-1 problems. Whether it is a simple cabling problem or having to bring in digging equipment to repair a 1200 pair cable bundle, Verizon has done it all for Atlantech in a very consistent and caring way.
