With No Gimmicks, Why is P&O the Most Successful Cruise Line in the UK?
P&O Cruises have a reputation for quality, reliability, safety and service. This sets this old-established company way above some of its more recent rivals. The company has a passenger to staff ratio of 2 -1, which ensures that when passengers book P&O Cruises they can be sure of a professional and unobtrusive service. This service is found on all of P&O’s ships – seven to date and a new one, the Ardonia, due in service in 2011. This attention to customer satisfaction is demonstrated by the company’s attitude to children and single travellers, often a cause for complaint amongst holidaymakers. The Arcadia, for example offers adult only cruises, and P&O is one of the few companies offering special deals on solo cruise holidays. P&O’s world cruises are renowned, and in the 2011/2012 programme five ships will be visiting 115 ports in 55 countries, the company’s most expansive world programme to date. Weddings at sea are increasingly popular and at this P&O really excel. They provide the s